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Yesterday was hectic....Work schedules are so demanding for everyone. So many of our customers would like to have us come on Saturday, they can't take time off from their busy work lives. My journeyman was able to install a new fixture in a client's office in the morning, head out way west by past Midway airport to rectify some code violations for a new client (GFCI outlets missing in the bathroom, kitchen) and scope out what else need to be done in the near future (install permanent supplemental grounding electrode, tags and approved clamps) and then just as he was about halfway home on the expressway, about 4:00 PM, I got a call from a lady in the south Loop who was in a bit of a panic looking for an electrician. She was out of power in half the room outlets and had a showing in the morning to sell her condo. She asked if we worked on Saturdays and if we could come out. I was just walking out the door to go to see the musical that my wife's is directing and has been working day and night on for 6 weeks. The show is about 30 miles from here in an outer suburb. My journeyman had just finished on the far south west side of the city and now had driven very far north on his way home. Now he had to turn around and drive back south of the loop.I have been running an ad on Yelp because work has been slow. Careful what you wish for!
Long story short, she said every time she reset the breaker, it popped again. I describe that was the classic symptom of a short. Concerned with a large trouble shooting bill as well as getting someone to restore her power on time, sha asked how long I estimated it would take. I explained you really can't tell on something like this, we would have to gather information on the site and apply our best reasoning. She told me there was an outlet that was smoking and smelling funny, and asked if that might have anything to do with it. I told her, yes, for sure. That may not be the only short, but it certainly is one. That bit of information was key. So my journeyman was able to get down there, diagnose the problem, re-pull burnt wire and replace a damaged outlet, and within three hours of calling us, she was good to go!
I am very happy to have sharp and dedicated people in my organization who go the extra mile. I hope she has a good showing!